Question 1

What purity level are your peptides?

Accepted Answer

All our peptides are minimum 98%+ purity, verified by third-party European laboratories. Each batch includes a Certificate of Analysis (CoA) with HPLC test results.

Question 2

Are your peptides pharmaceutical-grade?

Accepted Answer

Yes. We manufacture in EU GMP-certified facilities that meet European Medicines Agency (EMA) standards. Our peptides are produced under the same quality controls as approved pharmaceuticals.

Question 3

How do you test your peptides?

Accepted Answer

Every batch undergoes triple testing: (1) HPLC for purity verification, (2) Mass spectrometry for molecular weight confirmation, (3) Endotoxin testing for bacterial contamination.

Question 4

What is the shelf life of your peptides?

Accepted Answer

Unopened vials stored at 2-8°C (refrigerated) remain stable for 24 months from manufacture date. Once opened, use within 30 days.

Question 5

Which countries do you ship to?

Accepted Answer

We ship to all 27 European Union member states. Shipping from our EU facility ensures no customs delays or import fees within the EU.

Question 6

How fast is shipping?

Accepted Answer

Standard shipping takes 1-3 business days to most EU destinations. Orders placed before 2 PM CET ship same day.

Question 7

How much is shipping?

Accepted Answer

Shipping costs €8.95 for orders under €150. Orders over €150 qualify for FREE standard shipping across the EU. Express next-day delivery available for €19.95.

Question 8

What payment methods do you accept?

Accepted Answer

We accept all major credit cards (Visa, Mastercard, American Express), debit cards, and bank transfers. All payments are processed through secure, PCI-compliant encrypted gateways.

Question 9

Is my personal information secure?

Accepted Answer

Absolutely. We use bank-level 256-bit SSL encryption for all data transmission. Your information is stored on secure EU servers compliant with GDPR regulations.

Question 10

Can I return or exchange products?

Accepted Answer

Due to the pharmaceutical nature of peptides, we cannot accept returns once shipped for safety reasons. However, if you receive damaged or defective products, contact us within 48 hours for immediate replacement or full refund.

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Frequently Asked Questions

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Frequently Asked Questions (FAQ) - Baltic BioLabs

Frequently Asked Questions

Are your peptides for human consumption?

How do you ensure product purity?

What is the shipping time to my region?

Do you offer wholesale or B2B pricing?